Client satisfaction as perceived by Architects and Civil Engineers

نویسندگان

چکیده

A construction project fulfills both the product design and service provision functions. There are many stakeholders in these processes. Concurrence among surely affects success of project. The most important is customer/client followed by architects civil engineers. Both engineers involved phase as well execution phase. Customer/client satisfaction usually considered one criteria This criterion, however, a subjective concept, about which tangible values cannot be easily placed, determined perception at best. Whether this vary between depending on different criteria, examined study. results questionnaires were evaluated statistically. agreed upon issues working together sharing information. behavior client/customer qualification employees factors that do not have same views client satisfaction.

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ژورنال

عنوان ژورنال: Turkish journal of engineering

سال: 2021

ISSN: ['2587-1366']

DOI: https://doi.org/10.31127/tuje.688291